7g7777 Privacy Policy

7g7777 ("we", "our", or "platform") is a trusted online casino and betting platform in Bangladesh. We take the privacy of our users' personal information very seriously. This privacy policy ("policy") describes what information we collect when you use 7g7777's website, application, or any related services ("services"), how we use it, and how we keep it secure.

This policy applies to all members registered with 7g7777 and all individuals who visit the website. By using our services, you acknowledge that you have read, understood, and agreed to the full content of this policy.

7g7777 collects the following types of information. Each piece of information is collected for a specific purpose and no unnecessary information is collected.

2.1 Registration and Account Information

When you create an account with 7g7777, we collect the following information:

• Full name (as per national ID card)
• Date of birth (for age verification)
• Email address
• Mobile number
• Residential address
• Preferred payment method (bKash, Nagad, Rocket, Upay)

2.2 Identity Verification Information

To ensure safe and responsible gaming and to prevent money laundering, we may collect the following information for identity verification:

• National ID card (NID) or passport copy
• Photo (selfie) — for identity confirmation
• Bank account or mobile banking account details

2.3 Automatically Collected Information

While you use our platform, the following information is automatically collected through technical processes:

• IP address and device type
• Browser type and version
• Page visits and session duration
• Click and navigation history
• Cookie and local storage data
• Game play history and transaction records

7g7777 uses the information collected for specific and legitimate purposes. We never use your information for unauthorised purposes.

3.1 Service Delivery and Management

• Completing the account creation and verification process
• Processing deposit and withdrawal transactions
• Resolving game-related support and technical issues
• Tracking VIP points and cashback
• Personalising your platform experience based on your preferences

3.2 Security and Protection

• Detecting and preventing unauthorised access to accounts
• Identifying fraudulent and deceptive activities
• Complying with anti-money laundering (AML) regulations
• Protecting minors from gaming

3.3 Communication and Customer Service

• Sending transaction notifications
• Responding to customer service enquiries
• Informing you about policy changes
• Sending promotional messages based on your consent

7g7777 uses industry-standard technology and processes to protect your personal information. Our security infrastructure is as follows:

4.1 Encryption and Technical Protection

• SSL/TLS encryption is used for all data transmissions
• Stored sensitive data is protected with AES-256 encryption
• Passwords are stored using strong hashing algorithms — they can never be read directly
• Regular security audits and vulnerability assessments are conducted

4.2 Organisational Security

• Access to your information is restricted to authorised personnel only
• All staff are bound by confidentiality agreements
• Data access logs are maintained and reviewed regularly

4.3 Data Retention Period

We retain your information for as long as your account is active and for as long as necessary to fulfil applicable legal obligations after the need to provide services has ended. Financial transaction records may be retained after account closure for the legally required period.

7g7777 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Only the necessary information is shared with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical support. These partners are bound by confidentiality agreements and may only use the information for the specified purpose.

5.2 Legal Obligations

We may be required to provide information under a court order, government directive, or valid legal process. In such cases, only the legally required information will be provided.

5.3 Security and Fraud Prevention

If fraudulent activity or money laundering is suspected, the necessary information may be shared with the relevant authorities or fraud prevention networks.

7g7777 uses cookies and similar tracking technologies on its website. These help improve your browsing experience and ensure the platform functions correctly.

6.1 Types of Cookies

• Essential cookies: Required for maintaining login sessions and security — these cannot be disabled.
• Performance cookies: Used to analyse page load times and errors on the site.
• Functionality cookies: Used to remember your preferences (such as language).
• Analytics cookies: Collect anonymous data to understand overall user behaviour.

6.2 Cookie Controls

You can disable non-essential cookies from your browser settings. Please note that disabling certain cookies may cause some features of the platform to not work correctly.

7g7777 believes you have the right to control your own information. You may exercise the following rights:

• Right to access: You can request to know what information we hold about you.
• Right to rectification: You can request corrections to any inaccurate information we hold about you.
• Right to erasure: In certain circumstances you can request that your account information be deleted, though this may be limited by legal obligations.
• Right to data portability: You can request your information in a structured format.
• Right to object to processing: You can object to your information being used for marketing purposes.
• Right to withdraw consent: You can withdraw consent for promotional communications at any time.

To exercise any of the above rights, contact us via our 24/7 live chat or email ([email protected]). We will generally respond to your request within 30 business days.

7g7777 strictly does not provide services to minors — that is, individuals under the age of 21. Age verification is a mandatory step in our registration process.

We do not knowingly collect personal information from any minor. If we become aware that a minor's information has been stored with us, we will immediately close that account and delete the relevant information.

A request to parents and guardians — if you suspect your child is using our platform, please contact us immediately.

7g7777 reserves the right to update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• A clear notice of the changes will be published on the website.
• Details of the changes will be sent to your registered email.
• The date of the changes will be noted at the top of the page.

Continuing to use the services after a policy change will be considered as your acceptance of the updated policy. We recommend that you review this page regularly.

If you have any questions, comments, or complaints about this privacy policy, or for any requests relating to your information, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

Our privacy team will review your request with due care and will aim to respond promptly. 7g7777 is committed to protecting your privacy and always strives to ensure a safe and trustworthy gaming environment.